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Mistakes can happen, but you shouldn’t have to pay the price if you weren’t to blame.
When professional services fall short of expected standards, the impact can be significant. We help you understand your options and build a strong case, working to secure appropriate compensation while handling your claim with expertise and dedication.
FAQs
Professional negligence occurs when a professional fails to perform their responsibilities to a required standard in their field.
The term professional is fairly ambiguous, but is generally applied to anyone working in law, accounting and finance, and property services like surveying and architecture. Under certain circumstances, marketing and PR agencies, builders and valuers can also act negligently.
Medical professionals can also be negligent, but from a legal perspective, this is considered medical or clinical negligence, which are services we do not offer.
Some of the most common examples of professional negligence are:
If you are unsure whether your particular circumstances would fall under professional negligence, please call us on 0203 007 5500 and we can advise.
There are three elements you must demonstrate to bring a claim for professional negligence:
1. Duty of care – You must have entered into a contract (not necessarily a written contract) that meant you were owed a duty of care. A duty of care is a moral or legal obligation to ensure the safety or well-being of others.
2. Breach of duty – You must have evidence that the professional didn’t conduct a service to the best of their ability, or to a level reasonable for someone in their position and with their level of experience.
3. Loss suffered – You must have suffered a loss as a result of the professional’s negligent actions. Losses include direct and indirect financial losses, or non-financial losses such as suffering through deterioration in health. In either case, losses should be quantifiable.
Any claims for professional negligence have to be brought within six years of you finding out about the negligence, or six years from when you should have known negligence occurred.
Professional negligence isn’t always clear and if you’re not sure whether your situation is worth pursuing, you can always contact us for advice.
Professional negligence claims can settle almost immediately if the negligent actions were obvious and the other side agrees.
However, most claims typically take between 3 to 12 months to conclude. If a court hearing is required, time frames can be significantly longer, depending on the court’s availability to hold the hearing, and to which track it is allocated.
We do not offer legal aid on any matters currently. In some cases, we are able to offer conditional fee or ‘no win, no fee’ arrangements, but these are on a case-by-case basis.
Call, email or provide us with a few details of your matter, and we’ll help you arrange an initial consultation. You’ll get:
No fee surprises. Ever. Our solicitors in London and Brighton will inform you from the outset how much your case will cost and we will do everything in our power to keep costs down and within your original fee estimate.
You are our priority and law is our speciality. Our award-winning solicitors in London and Brighton ensure you know exactly where you stand from a legal perspective so you can make a well-informed decision.
With fortnightly updates on your case, you’ll never be left in the dark. Our solicitors in London and Brighton ensure you know exactly how your case is progressing and are with you every step of the way.
What we do
Our untimed initial consultations provide you with as long as you need to speak to a specialist solicitor about your matter.