Cancelling your initial consultation.
From time to time, we understand your needs may change and that a consultation may no longer be required. You are welcome to cancel your initial consultation with a full refund up to 1 working day prior to your appointment.
Please note that if you need to cancel your appointment on the day, we are not able to offer refunds and the transaction is non-refundable and non-transferable.
If Your Initial Consultation Is Cancelled By Us
Due to the nature of our work, there may be times when our solicitors are called out of the office at short notice, and we may be required to cancel your appointment. In the unlikely case this happens, we endeavour to contact you as soon as possible to advise you and minimise any inconvenience to you.
Under these circumstances, we acknowledge the inconvenience caused to you, and we will offer to either re-book your consultation for the next available date, or offer a full refund.